Privacy Policy
Welcome to SA-Skills, a website that connects learners with courses and programmes that suit their needs and goals. We value your privacy and want to inform you about how we collect, use, share, and protect your personal information when you use our website. Please read this privacy policy carefully before using our website or services.
What personal information do we collect?
We collect different types of personal information from users depending on how they interact with our website and services. The table below summarizes the categories of personal information we collect and the sources from which we obtain them.
| Category | Examples | Sources |
|---|---|---|
| Contact information | Names, email address, phone numbers | Users who register on our website, provide feedback or reviews, contact us, or use other features or services on our website |
| Technical information | Location data, IP address, cookies | Users who visit or use our website |
| Course information | Course preferences and enrollment details | Users who request or enroll in courses or programmes on our website |
| Feedback and reviews | Feedback and reviews on courses or programmes | Users who provide feedback or reviews on our website |
| Payment information | Payment details | Users who make payments on our website |
| Business information | Business data for companies | Companies who partner with us or use our services |
| Learner information | ID numbers for learners | Learners who enroll in courses or programmes on our website |
| Third-party information | Information from course providers, employers, or authorities | Third parties who share information with us with the consent of users |
We may also collect other types of personal information that are not listed above if you give us your consent or if required by law. We will inform you of the purpose and legal basis for collecting such information at the time of collection.
Why do we collect personal information and how do we use it?
We collect and use personal information for the following purposes:
- To provide you with the courses and programmes that you request or enroll in
- To communicate with you about your account, courses, feedback, or inquiries
- To improve our website, services, and user experience
- To analyze website traffic and user behavior
- To market our website and services to you or other users
- To comply with legal obligations or requests from authorities
We will only use your personal information for the purposes for which it was collected or agreed with you. We will not use your personal information for any other purpose without your consent, unless required by law.
How do we share or disclose personal information?
We may share or disclose your personal information with the following third parties for the following reasons:
| Third party | Reason |
|---|---|
| Course providers | To provide you with the courses or programmes that you request or enroll in |
| Employers | To contact you about job opportunities or verify your credentials |
| Authorities | To use your information for research, policy development, quality assurance, or accreditation purposes |
| Afrihost | To maintain and protect our website and servers |
We respect your privacy and will not share or disclose your personal information with any other third parties without your consent, unless required by law or to protect our rights or interests. We will also ensure that any third parties who receive your personal information from us are bound by similar obligations of confidentiality and data protection as we are.
How do we protect personal information?
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, modification, or loss. Some of the measures we use include encryption, firewalls, access control, and secure servers. However, we cannot guarantee that your personal information is completely secure on the internet or on our website. You are responsible for keeping your login details and passwords confidential and for logging out of your account when you are done using our website.
What are your rights and choices regarding personal information?
You have the following rights and choices regarding your personal information:
- You can access, update, correct, or delete your personal information by logging into your account or contacting us.
- You can withdraw your consent to our use of your personal information at any time by contacting us or using the unsubscribe link in our emails.
- You can opt out of receiving marketing communications from us by contacting us or using the unsubscribe link in our emails.
- You can request a copy of your personal information that we hold by contacting us.
- You can lodge a complaint with us or the Information Regulator if you are unhappy with how we handle your personal information.
How do we comply with the POPI Act?
The Protection of Personal Information (POPI) Act is a law that aims to protect personal information processed by anyone in South Africa. It requires consent from the data subject and regulates how personal information is processed. It also establishes an Information Regulator to oversee the implementation of the Act and the Promotion of Access to Information Act.
We are committed to complying with the POPI Act and respecting your privacy rights. We have implemented reasonable technical and organisational measures to ensure that your personal information is processed lawfully, fairly, transparently, securely, and for specific purposes only. We have also appointed an information officer who is responsible for overseeing our compliance with the POPI Act and handling any queries or complaints related to your personal information. You can contact us at support@sa-skills.co.za.
If you have any questions or concerns about how we comply with the POPI Act or how we process your personal information, please contact us at support@sa-skills.co.za. You also have the right to lodge a complaint with the Information Regulator if you are unhappy with how we handle your personal information. You can contact the Information Regulator at:
Information Regulator
Email: inforeg@justice.gov.za
Phone: +27 12 406 4818
Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
If you have any questions or requests regarding your personal information, please contact us.
How do we update or change this privacy policy?
We may update or change this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. We encourage you to review this policy periodically to stay informed about how we collect, use, share, and protect your personal information. Your continued use of our website or services after we post the updated policy constitutes your acceptance of the changes.